Finding Account InformationUpdated 3 months ago

IWe are in the process of migrating to a new subscription management system. This update is part of our ongoing efforts to enhance your membership experience with Bat Club USA. IF you are unable to login and a password reset is not working, contact [email protected] to resend an account invite. We understand that such transitions can bring about questions and concerns, and we're here to ensure a smooth and seamless process for all our valued members. While older information may not be readily available in your account, it can be provided to you. Please see below to be properly directed to the information you are looking for.

Accessing Payment History
We are currently migrating subscription data to our new system. If you need to access payment history for a subscription started before February 2023, you can find the link by logging into your Bat Club USA account and click "View Payment History for Memberships Started Before 2/2023". If you have additional questions, contact [email protected]. Our team is on standby to provide you with all the necessary information regarding your payments.

Switching Items
For members interested in switching their item, we've made the process straightforward. Simply log into your Bat Club USA account, and you should see the option to switch. If the option to switch your item is not visible in your account, this might be due to the ongoing system migration. In such cases, please get in touch with our member support team via live chat or email us at [email protected] for assistance.

Completing Your Buyout Payment
Members looking to complete their buyout payment can do so directly within their account. This feature allows you to finalize your commitment and continue enjoying the benefits of Bat Club USA membership without interruption. If you encounter any issues or do not see the option to complete your buyout payment, please contact [email protected] or use our live chat feature to speak with our support team. We are here to help resolve any issues promptly.

Need Further Assistance?
Our member support team is dedicated to providing you with the assistance you need during this transition period. Whether it's a question about your subscription, payment history, or any other concern, we're here to help. You can reach out to us through live chat on our website or by emailing [email protected].

We appreciate your patience and understanding as we work to bring you a more streamlined and efficient subscription management experience. Our goal is to ensure that your membership with Bat Club USA continues to be rewarding and enjoyable.

Thank you for being a valued member of Bat Club USA. We look forward to serving you better with our new subscription system.