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All articles

All articles

Articles

Do I Own The Bat?

Do I own the bats?. If you purchase the bat in full or through Klarna, you own the bat immediately. If you choose either our Pro membership option or our MVP Annual option, YOU DO NOT OWN THE BAT unless a buyout payment is made. If you switch your ba

How do I update my card information?

To update your card information for any subscription started before 8/1/2022*, you will need to log into your batclubusa.com by clicking the person icon in the top right corner. Once logged in. *If you started a subscription on or after 8/1/2022 and

What to Do If Your Bat Breaks

At Bat Club USA, we understand how crucial your equipment is to your game. That's why we have streamlined processes to help you address issues like a broken bat, whether you've purchased your item or are enjoying it as part of our membership program.

How fast is shipping?

Our shipping turnaround time once an order is placed is typically 1-2 business days. We do not ship on Saturdays, Sundays, or Holidays. Orders are shipped via UPS Ground unless a faster option is chosen. If you would like to upgrade shipping, pleas c

What is my buyout?

Thank you for reaching out with your question about the buyout process. We understand that clarity is important, so we're happy to explain the buyout options for both Pro and MVP members. **Pro Member Buyout:**. For Pro members, the buyout is a flat

What is Bat Club Pay?

**What is Bat Club Pay?**. Bat Club Pay is a payment option provided by Bat Club USA, and it's powered by SplitIt. This payment method is designed to offer our members the lowest cost of ownership while still enjoying all the fantastic benefits of be

How to Switch

If you're a Bat Club USA member looking to switch your item, please follow these step-by-step instructions to ensure a smooth and hassle-free process. Whether you're a Pro Member or an MVP Member, we've got you covered. Here's how you can switch your

Finding Account Information

IWe are in the process of migrating to a new subscription management system. This update is part of our ongoing efforts to enhance your membership experience with Bat Club USA. IF you are unable to login and a password reset is not working, contact m

When Will My Payments End? Understanding Your Bat Club USA Membership

Hello, valued member of Bat Club USA! We understand that you might have questions about the duration and structure of your payments, and we're here to offer clarity and support. Our membership model is designed with your passion for baseball and soft

Bat Club USA Switch Fees Explained

Welcome to the Bat Club USA Help Center! We understand that managing your bat subscriptions and making changes can sometimes be confusing. This article is designed to clarify our switch fees, associated with our bat switch service, to help you unders

How to Cancel Your Bat Club USA Membership

As you consider the options for cancelling your Bat Club USA membership, we want to ensure you have all the necessary information to make the best decision for your needs. Our priority is to provide you with flexibility and clarity throughout your me

Understanding Bat Switch Options: Pro Switch vs. MVP Switch

Welcome to the Bat Club USA Help Center! Selecting the right bat is crucial for any player, and at Bat Club USA, we offer unique switch options to cater to our members' evolving needs. These options are part of our commitment to providing flexibility

Are All the Bats New

All the bats are new. Occasionally a used bat in very good condition may be offered depending on the availability of new bats.

Can I Switch in Person

Our office hours are limited. Please chat with our team during business hours or email [email protected]

What to Do if Your Desired Item is Not Available

At Bat Club USA, we strive to provide our members with a wide selection of high-quality baseball and softball equipment. However, there may be occasions when the item you are looking for is not currently available on our website. We understand this c

MVP Renewals for $350 Rate

Members who started their membership at the $350 rate will be grandfathered into that rate moving forward and will not see an increase in their renewal. for 2024.

Trade In Your Old Bats for Site Credit at Bat Club USA

Are you looking to upgrade your baseball or softball gear but not sure what to do with your old bats? Bat Club USA offers a unique opportunity for you to trade in your previously loved bats for site credit. This program is designed to help you make t

Understanding Bat Buyouts at Bat Club USA

At Bat Club USA, we understand that circumstances change, and sometimes, members find themselves ready to fully own their bat before the end of their membership term. That's why we offer the Bat Buyout option, a straightforward way for you to complet

How to Use Your Pro Membership with Gift Cards at Bat Club USA

Welcome to the Bat Club USA Help Center! If you're a Pro member or considering upgrading, you're in for some fantastic perks, including our exclusive Gift Card benefit. This article will guide you through everything you need to know about using your

Upgrading from Pro to MVP Membership at Bat Club USA

Welcome to the Bat Club USA Help Center! If you're currently enjoying the benefits of a Pro membership and are considering leveling up your game with an MVP membership, you're in the right place. Upgrading is a straightforward process designed to tra

Stolen Bat Policy

At Bat Club USA, we understand that your bat is an essential part of your game and an investment in your passion for baseball or softball. However, in the unfortunate event that your bat is stolen, we want to ensure you are fully informed of the poli