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How do I update my card information?Updated a year ago

How do I update my card information?

To update your card information for any subscription started before 8/1/2022*, you will need to log into your batclubusa.com by clicking the person icon in the top right corner. Once logged in

  1. Click on your name in the top right hand corner
  2. A drop down menu will appear and select "Payment methods"
  3. Under account Details / Payment Methods" you can either edit or add a new payment method
  4. Once you have added the new payment method click "SUBSCRIPTIONS"
  5. You can confirm if the payment method is correct for each subscription by scrolling to each item
  6. If it is not updated, click on "Edit" on the right hand side of the subscription
  7. Click "Update Payment Method" from the drop down box
  8. Click "Enter a New Credit Card" and enter the information
  9. If you have multiple subscriptions, scroll down to "Would you like to apply this credit card on all subscriptions?" and select "Yes"
  10. To avoid additional fees, Please review your information for each subscription to make sure the correct card is on file.

*If you started a subscription on or after 8/1/2022 and you used our parrot text checkout application, you will need to call us and have our billing department update the card manually. 

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