How do I update my card information?Updated a year ago
How do I update my card information?
To update your card information for any subscription started before 8/1/2022*, you will need to log into your batclubusa.com by clicking the person icon in the top right corner. Once logged in
- Click on your name in the top right hand corner
- A drop down menu will appear and select "Payment methods"
- Under account Details / Payment Methods" you can either edit or add a new payment method
- Once you have added the new payment method click "SUBSCRIPTIONS"
- You can confirm if the payment method is correct for each subscription by scrolling to each item
- If it is not updated, click on "Edit" on the right hand side of the subscription
- Click "Update Payment Method" from the drop down box
- Click "Enter a New Credit Card" and enter the information
- If you have multiple subscriptions, scroll down to "Would you like to apply this credit card on all subscriptions?" and select "Yes"
- To avoid additional fees, Please review your information for each subscription to make sure the correct card is on file.
*If you started a subscription on or after 8/1/2022 and you used our parrot text checkout application, you will need to call us and have our billing department update the card manually.
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